More than 200 visitors were trapped at the top of London’s shard skyscraper when a fire scare saw lifts deactivated
Visitors to the high-profile skyscraper’s viewing platform were stuck 244-metres above ground for more than an hour during the incident yesterday (28 April).
The lifts ceased operating after a fire alarm was ‘accidentally activated’ triggering some guests to demand refunds– reported the Evening Standard.
A spokesperson for The View From The Shard visitor attraction said: ‘A fire alarm was accidentally activated, resulting in the lifts being temporarily grounded.
‘The safety of all our visitors is our greatest priority, so the activation was investigated immediately and the lifts were operational again within an hour, however this did cause some delays.
‘Guests who were unable to wait were offered the chance to return again on another date free of charge. We apologise for any inconvenience.’