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Martin Pawley: humble pie in a giant setting

'PRISON FOR DISRUPTIVE PASSENGERS!' screamed the front page of British Airways News. And at Waterside, home of 3000 ba employees at Heathrow, the implied threat seemed more appropriate than the anodyne talk delivered by the building's architect last week. Not only were some of the invited audience forced to run the gauntlet of a runaway firehose-strength fountain before they could get into the building, but others who sampled the hospitality of the bar found difficulty in navigating ...

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