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Architects should avoid specifying very hard floors, glossy finishes or spotlights if buildings are to be user-friendly for deaf people, new research out this week claims. The Royal Institute of Chartered Surveyors has found that hard floors make it difficult for the UK's 8. 7 million deaf people to feel movement through the floor while reflections and glare from lighting make it more difficult to pick up the visual clues on which deaf people rely for orientation.

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