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. . . and needs to add value to its services

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letters

As chair of the new services board at the riba, I am very keen to understand what members want from their institute, what services they particularly value at present, what new services they would like to see and also what activities they might prefer to see scaled back or eliminated. We are at present working on a systematic approach to consulting the profession but in the meantime we would be very pleased to hear from any views that members may hold.

The services board was established by the July meeting of Council and has now had its first meeting. The board has a responsibility for about two thirds of the riba's budget and the services that this budget provides.

This a daunting but exciting task. Our objective is to ensure that we spend the funds as well as possible, delivering services to a number of different audiences of whom the most important are members of the institute. It is essential to remember that our objective is to improve the quality of services that we deliver, concentrating on those that are really worthwhile and cutting back on those which may not add so much value. Refocusing may throw up conflicts and difficulties, but it offers huge opportunities which should not be missed.

If you would like to make your views known, please write to me at the riba before the end of October.

RICHARD FEILDEN

Chair of riba services board

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