Service with a smile
One-stop shops have become a feature of government services. We offer a checklist for a user-friendly design
GET INSTANT ACCESS
for less than 46p a day
Join thousands of professionals who already subscribe to the Architects' Journal.
You’ll get instant access to read this article -
and 53,000+ articles like it.
- Trusted industry news & analysis, wherever you need itUnlimited online access and weekly magazine delivery – now also available on iPad/iPhone
- Get ideas, get inside buildings and check precedentsBuildings Library – images, drawings and plans for exemplar projects in British architecture
- Planning & regulation – what you need to know Protect your practice - the AJ keeps you up-to-date with changes to regulations and legislation