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Office Concierge

Office Concierge is London’s leading ‘Reception Management’ company, with over 500 Concierge staff managing the reception areas for 220 buildings, covering 20 million ft², servicing 150,000 occupiers on a daily basis. They welcome over 5 million people to their clients’ buildings every year and pride themselves on delivering a truly memorable visitor experience

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Office Concierge is renowned for setting up and managing some of the most demanding and prestigious ‘Reception Management’ contracts in London including such iconic buildings as 30 St Mary Axe (‘The Gherkin’), Heron Tower and Canary Wharf Tower.

Office Concierge prides itself on delivering a truly memorable visitor experience. Visible and highly tangible facets of the experience are often noticed when smart uniforms are worn by impressive, well groomed Concierge staff whose operational protocols deliver a service normally only seen in the very best 5 star hotels. The way Office Concierge staff interact with occupiers and their guests, has the very real power to directly impact the mood and smooth running of a building.

“Office Concierge is obsessed with how to make the arrival sequence at buildings better. We have extensive knowledge about how to provide a great experience, but we find we are often constrained by the reception design of the buildings we work in. This competition is an opportunity to work with inspiring designers to explore how we can provide a better experience for anyone who uses office building in their daily lives.”
Simon Cooney, Director, Office Concierge

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